© 2019  Valentina the Swan®

Thank you for your interest in becoming one of our stockists.

If you have read and accepted our wholesale terms and would like to apply to become one of our wholesale customers, please complete the form for consideration. Please allow 1-2 business days to be notified about your inquiry.

In the meantime, please feel free to direct any other questions to info@valentinatheswan.com

We look forward to hearing from you.

Wholesale Terms

APPLYING FOR WHOLESALE:
To apply for a wholesale account, please fill in our Wholesale Application Form we will endeavour to get back to you within a few business days. If your application is successful, you will be set up with a wholesale account which will allow you access to the wholesale section of our online store.

HOW TO ORDER:
To place an order, you will need to be logged into your wholesale account on our website. You will then have access to our wholesale shopping site where you can add items to your cart and checkout as per a normal online shopping experience.

Please be aware that Shipping charges will be invoiced separately. For a shipping estimate, please email info@valentinatheswan.com prior to placing your order.

WHOLESALE PRICING:
All prices are listed in EUROS and exclude Tax.

OPENING ORDERS:
A minimum order of 500 Euro is required on opening orders. Initial orders for new accounts must be paid for before items are shipped out.

RE-ORDERS:
No minimum order is required for re-orders. If you are one of our returning vendors.

CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to info@valentinatheswan.com within 48 hours.

METHOD OF PAYMENT:
Payments through Stripe, Paypal, and Direct Deposit are all accepted forms of payment.

DELIVERY & SHIPPING:
Please allow approxiamately 8 weeks for delivery for the initial round of orders. After this, turn around times should be roughly 1-2 weeks, depending on stock at hand. Shipping/handling charges will be calculated and charged separately. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges. We are not responsable of shipping / custom clearence delay.

NATURE OF HANDCRAFTED PRODUCTS:
All of our products are handcrafted in Spain. Due to the nature of our production method, each product may vary slightly.

DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact Valentina the Swan by email - info@valentinatheswan.com - within 3 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.

 

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Apply for wholesale now